Lake Elsinore Ford Testimonials

Robert E

Lake Ford is great. Their employees are very helpful and professional. I recently just had my F-150 serviced with Works oil change package. I asked if I could drop off my vehicle the night before because I had to go to an appointment the next morning, my Service Agent Nicole said no problem. She then ask me what time did I need my truck the next day and I said noontime. Once she said no problem. Actually, she called me early and said my truck is all done and ready for pick up. They have great customer service. It's always pleasure using Lake Ford in Lake Elsinore, Ca.

Larry C

We went to Lake Elsinore Ford after we had spent the prior day at another dealership closer to home but found the sales people to be unreliable and unwilling to work with us. The entire group of people from the receptionist to the parts ladies, to the sales people and finance folks were friendly, accommodating, and a pure pleasure to work with. They worked with us to reach a deal that not just beneficial for them, but went above and beyond to make sure we stayed within our budget. Rather than the nerve racking experience we have had in the past when car shopping, this was a refreshing, pleasant, and non-stressful experience. Even though we live in another town, we will be going back to Lake Elsinore Ford for any car needs we may have in the future. Ron, Eric and all the rest will do right by you, and give their all to help you find just the right deal. GREAT FOLKS!

Jesus F.

We want you to know that we are very pleased with the quality of service Lake Elsinore Ford provides. We sincerely appreciate the way you conduct business completely honest and transparent. We have recommended Lake Elsinore Ford Especially Chris Jewell, LEO and Cindy to others because of our satisfaction with your service.
Chris Jewel, Leo and Cindy are by far the greatest Team we have had the opportunity to deal with and believe they are a Value and asset to the success of Lake Elsinore Ford. "Well done is better than well said." Thanks !!!!!!
This is our second car with in a year we have purchased with Lake Elsinore Ford and we look forward to doing business with you for years to come.

Shawn J

Lake Elsinore Ford gave me outstanding service! I recently financed my first car with Lake Elsinore Ford. I got an amazing deal on a Pre-Owned Vehicle! Thanks to the kind staff who helped me through this first time process. They were not pushy at all and understood completely what I wanted and found the perfect vehicle at my budget. :)

McKenzie D

I purchased a brand new vehicle from the team at Lake Elsinore Ford and am very pleased with my overall experience. I started the process online and over the phone with sales manager, Jackie. She was able to run numbers and save time prior to me coming in. Once I arrived, I test drove my new vehicle while they assessed my trade in. Eric was able to help with advice and a deal that worked with my budget and Cindy in finance was super friendly and helpful as well. I received follow up phone calls from the team making sure I was happy with my experience. While there, they were kind enough to bring snacks and drinks for my 12 year old daughter. I was a little unsure how it would work after filing for a bankruptcy last year but the team was so helpful, they were even able to get me a reasonable interest rate.
I would highly recommend the team at Lake Elsinore Ford to anyone who is in the market for a new car.

Adam C. 

Was looking for nice 2016 F-150 with leather steering wheel and good stereo. Looked at all the Ford Dealers in a 50 miles radius and found one I liked on Lake Elsinore Fords web site. Printed it out and went to the dealer. Looked over and test drove truck and I liked it. Worked out financing and good warranty on the truck and I was sold. Michael in sales was cool. And the sales manager worked with us until wife and I were both happy with the payment arrangement. I love my new truck!

Subject: Letter of Appreciation to Lake Elsinore Ford:

1. I John DeYoung recently purchased a 2011 Ford Flex Limited from Lake Elsinore in early June. The vehicle is a magnificent product that meets every need required for "a fast paced on the go military family" like mine. I am extremely happy with the cross over SUV and cannot imagine life without it. I'm also impressed with ease and service in purchasing the vehicle from Lake Elsinore Ford.

2. The staff made the buying experience "THE BEST" I have ever had when purchasing a new vehicle. There was never any pressure to purchase and I felt extremely comfortable with the entire process. The staff was respectful and knowledgeable of the product. The dealership was extremely clean and organized. Every person at the dealership impressed me and treated me as if I was family (un-heard of in today's sales market).

3. In the future when I decide to purchase a vehicle again Lake Elsinore Ford will be my first and only choice. I know that my family and I will enjoy our new Flex for years to come and will recommend everyone we know to Lake Elsinore Ford. Thank you!

To the owner of Elsinore Ford,

We would like to express our sincere appreciation of the customer service we received from you dealership. Dino Salomone and Brandon Hollond went out of their way to get us the exact car we wanted. They followed up with phone calls to make sure we were completely satisfied....believe me we are, the car is beautiful and rides like a dream.

Tonight we went to the class your dealship gave on Sync and how to use it to its full advantage. The class was given by Steven Clark and Brandon...it was great, we learned so much. Again, superior customer service.

We would recommend -and have- your dealership, Dino, Brandon and Steven to everyone we know. Again, thank you for such wonderful customer service.

- Richard and Terry Gonzales

Hello Leo,

This is Tamara Wald, Roxane Brittain's friend that bought the 2008 Ford 250 Super Duty....

I keep meaning to email or call and tell you guys what a wonderful truck it is, how fast you all were in helping me obtain it (trade-in, financing, etc.) and what a GREAT group of people you are...Merry Christmas, Happy New Year and I hope all is well for ALL of you at Lake Elsinore Ford... You guys are HIGH on my list!

Ron was exceptional. He was friendly, matter of fact, patiently answered our questions, and in the few instances he didn't know the answers he said so and went and found out. His demeanor inspired confidence that we were getting the whole story, accurately. That's why we bought the car from you.

Hello Kevin,

My name is Ed Clark, and I purchased a 2010 Fusion last Friday, September 17, 2010. It was a difficulty purchase do to my credit history as a whole. I had good credit with FMCC. My point of this email is to let you know that your staff from "Internet sales" Jon, Ron, David, and I can not remember the name of the financing gentlemen. Either way ALL of these men worked very hard and diligently at getting me a good deal and everything I wanted. All of these men were GREAT!! They could have been jerks about my credit and told me to hit the road, but instead they treated me with respect and dignity. You should be very proud of these employees and be grateful for the work they do for you. If there is anything I can do to praise these men please let me know.

- Ed Clark

Just wanted to let you know as a former employee of a local Ford Dealership and a customer that bought her Ford Edge from you that I was very impressed by the way my husband was treated at your dealership. He went to my former employer for an oil change with a coupon and was told they did not honor that deal and he left. He called your dealership and they said there would be no problem and drove out to Lake Elsinore and was treated very well they even washed his F350 which is a big job, so again now we know why we buy from the not so local guy thanks alot see you soon